Personal information and privacy

We are taking all the necessary measures that are needed to protect the user data. Confidential data are protected online and offline. If we request from our users any confidential data in our registration form (personal information), we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol. If we request from our user any confidential data in our registration form (personal information), we protect it through the use of encryption such as the Secure Socket Layer (SSL) protocol. Browsers such as Internet Explorer, Google Chrome, or Firefox have a padlock icon to indicate the security of the page. If the padlock on the icon is closed, you are on a secure page. We use SSL encryption to protect user data on the Internet, and we do everything we can to keep the data secure offline. Access to user data is strictly confidential. Access to the user data is allowed only to our employees that need the data to be able to send the package to our client. For all additional questions about the security on our web page, you can send an email to info@karlictartufi.shop.

Data protection and personal information

Karlictartufi Shop is committed to protecting personal data by collecting only the essential and most basic information about its customers/users; informs buyers of how they use the data they collect, regularly gives buyers the possibility to decide on the use of their data, including the ability to decide whether or not to delete their name from the list used for marketing campaigns. All customer information is strictly kept secret and only available to employees so they can perform their duties. All Karlictartufi Shop (GIR Ltd.) employees and business partners are responsible for compliance with the privacy principles.

Registration

To make a reservation or submit a query on our web site, the user must fill in the registration questionnaire and complete the registration. During registration, contact information is required (such as name and email address). This information is used to contact the user when answering the questions posted on our web site. Data provides user privacy when entering or changing data.

Changing personal data

If the personal information of the user changes or the user no longer wants our service, we allow debugging, updating, or removing the user data we own. The user can do so on the ‘My Account’ page or by sending an email to info@karlictartufi.shop.

Notifications about changes

If we decide to change our privacy policy, we will post the notice on this site’s home page. Users will always be aware of the data we collect, the way we use the collected data, and under what conditions we may disclose personal information. If at any time we choose to use the personal information of the user in a different way than the one stated at the time when they are received, we will email the users. Users will be allowed to approve or deny the use of data in a new way. The data will be used following the privacy policies valid at the time of the user’s data collection.

Security of Online Payments

While conducting payments on our webshop you are using CorvusPay – an advanced system for secure acceptance of credit cards on the Internet.

CorvusPay ensures complete privacy of your credit card data from the moment you type them into the CorvusPay payment form. Data required for billing are forwarded encrypted from your web browser to the bank that issued your payment card. Our store never comes into contact with your complete payment card data. Similarly, CorvusPay operators cannot access your complete cardholder data. An isolated system core independently transmits and manages sensitive data while at the same time keeping them completely safe.

The form for entering payment data is secured by an SSL transmission cipher of the greatest reliability. All stored data are additionally protected by encryption, using encryption devices certified by FIPS 140 2 Level 3 standard. CorvusPay fulfills all of the requirements for safe online payment prescribed by the leading credit card brands, operating in compliance with the PCI DSS Level 1 standard – the highest security standard of the payment card industry. Payments made by cards enrolled with the 3-D Secure program are additionally authenticated by your bank, confirming your identity through the use of a token or a password.

All information collected by Corvus Info is considered a banking secret and treated accordingly. The information is used exclusively for the purposes for which they were intended. Your sensitive data are completely secure and their privacy is guaranteed by the state-of-the-art safeguard mechanisms. We collect only the data necessary for performing the work following the demanding procedures prescribed for online payment.

Security controls and operating procedures applied within our infrastructure ensure the current reliability of the CorvusPay system. Also, by maintaining strict access controls and regular security and in-depth checks preventing network vulnerability as well as by implementing information security provisions they permanently maintain and enhance the security levels protecting your credit card data.

Thank you for using CorvusPay!

Conversion statement

All payments will be effected in Croatian currency. The amount your credit card account will be charged for is obtained through the conversion of the price in Euro into Croatian kuna according to the current exchange rate of the Croatian National Bank.

When charging your credit card, the same amount is converted into your local currency according to the exchange rate of credit card associations. As a result of this conversion, there is a possibility of a slight difference from the original price stated on our web site.

What are cookies?

A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enhances your browsing experience – enables the website to remember your actions and preferences (such as accessibility option, font size, and other display preferences) over some time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.

How do we use cookies?

A number of our pages use cookies to remember:

• your display preferences, such as contrast color settings or font size
• if you have already replied to a survey pop-up that asks you if the content was helpful or not (so you won’t be asked again)
• if you have agreed (or not) to our use of cookies on this site

Enabling these cookies is not strictly necessary for the website to work but it will provide you with a better browsing experience. You can delete or block these cookies, but if you do that some features of this site may not work as intended.

The cookie-related information is not used to identify you personally and the pattern data is fully under our control. These cookies are not used for any purpose other than those described here.

How to disable them?

If you want to disable the saving of cookies on your computer, you can do so. The act of blocking itself may harm the use of the website. To disable cookies, you need to set the settings and configurations of your web browser. In the browser menu, select help and information about the cookies and follow the instructions.

What are session cookies?

Session cookies are temporary cookie files, which are erased when you close your browser. When you restart your browser and go back to the site that created the cookie, the website will not recognize you. You will have to log back in (if login is required) or select your preferences/themes again if the site uses these features. A new session cookie will be generated, which will store your browsing information and will be active until you leave the site and close your browser.

What are persistent cookies?

Persistent cookies stay in one of your browser’s subfolders until you delete them manually or your browser deletes them based on the duration period contained within the persistent cookie’s file.

Privacy policy

This policy determines and regulates how the seller uses and protects any data that buyers provide to the seller when they use the website.

Personal data is any information that relates to a specific individual. Personal data is considered to be all information that identifies a buyer’s identity (first and last name, email address, home address, etc.)

Personal data processing is any action or set of actions performed on personal data, whether by automatic means or not, such as collecting, recording, organizing, saving, adjusting or modifying, withdrawing, viewing, using, transmitting, publishing or otherwise made accessible, sorting or combining, blocking, deleting or destroying, and performing logical, mathematical, and other operations with that data.

By registering on the karlictartufi.shop website, purchasing as a guest or accessing the site itself, the buyer agrees that the seller processes his personal information specified in the registration form, as well as order information and information available during payment for the service data.

The same data is used in awarding a contract, and to inform the seller of the buying habits of the buyers, as well as for informational purposes, and to promote the services and products of the seller. The seller undertakes to preserve the privacy of the personal data of all buyers and will treat them according to the Law on Protection of Personal Data, or other applicable regulations.

We are committed to protecting the personal information of our customers by collecting only necessary buyer/user data that are necessary to fulfill our obligations; we are committed to protecting the personal information of our buyers by collecting only necessary buyer/user data that is necessary to fulfill our obligations; we inform buyers of how we use the data we collect and regularly give buyers the choice of how their data will be used, including the ability to decide whether or not their name should be removed from the lists used for marketing campaigns.

All buyer data is strictly kept secret and is only available to employees who need it. All our employees and business partners are responsible for upholding our privacy principles.

In case of change of any of the personal data listed at registration (eg., place of residence, delivery address), the buyer is obliged to inform the seller about the change via info@karlictartufi.shop.

In case the buyer does not want the seller to process the data in any way anymore, and requests the deletion of the data, he must notify the seller via info@karlictartufi.shop.

www.karlictartufi.shop uses cookies as a session ID, i.e. a cookie contains a so-called ‘session ID’ to ensure that the webshop recognizes and remembers the customer’s browser, and therefore the customer, during the session thus enabling the purchase.

To make the visit to this website as enjoyable, functional, and convenient as possible, this website saves a certain amount of information called ‘cookies’ on your computer. They serve to keep the site running optimally and to enhance your browsing and usage experience. By visiting and using this website, you agree to the use of cookies that can be blocked. After that, you will still be able to browse the site, but some features will not be available to you.